Trust & Safety

Buyer Guidelines

TexSpares connects you directly with suppliers — no middleman handling the deal. These guidelines help you post clear requirements, spot genuine suppliers, and buy with confidence.

5Guideline Areas

24 hrReport Review Time

FreeTo Post

Be specificBrand, model, part number, quantity

Check verificationPrefer verified, GST-filed suppliers

Confirm before payingGet part number and photos confirmed

Report issuesFlag anything that feels wrong

Account & Requirements

A complete profile helps suppliers take your requirement seriously and respond faster.

Verify your mobile numberOTP verification is mandatory before your account is created.

Use your real name and locationSuppliers are more likely to respond to a genuine, identifiable buyer.

Posting a Requirement

The more specific your requirement, the more accurate the quotes you'll receive.

Name the exact partMachine brand, model, and part number — even a rough part number narrows things down a lot.

Add a photo if you have oneA photo of the old/damaged part is often faster than a written description.

Only mark "Urgent" if it's genuinely urgentOverusing the urgent flag makes it less useful for everyone, including you next time.

Quantity & budgetEven an approximate budget range helps suppliers quote realistically.

Keep it updatedClose or edit your requirement once you've found what you need.

Evaluating Suppliers

TexSpares doesn't process payments, so a bit of due diligence on your end goes a long way.

Prefer the Verified badgeIt confirms the supplier's email and business documents were checked.

Check GST status and catalogue sizeAn established supplier usually has multiple listings and a filed GST number.

Get everything in writingAsk for a written quotation with price, delivery time, and terms before agreeing to anything.

Prohibited Conduct

These result in your requirement being removed, and repeated violations lead to account suspension.

No fake or test requirementsDon't post requirements you have no genuine intent to buy, just to see who responds.

No contact scrapingDon't use the platform to collect supplier phone numbers for unrelated marketing.

No abusive behaviourHarassment, threats, or abusive language toward suppliers isn't tolerated.

Reporting & Enforcement

Every requirement and supplier profile has a "Report a Problem" option. Here's what happens when something gets flagged.

Questions about these guidelines?

Our support team is happy to clarify anything before you post.

Contact Support