Coimbatore, TN  
  Coimbatore, TN  
Trust & Safety

Anti-Fraud Policy

Texspares.com ("TSC") is committed to maintaining a safe and trustworthy B2B marketplace for buyers and suppliers in the textile machinery industry.

Effective Date: 1st September, 2026

This Anti-Fraud Policy outlines the measures we take to reduce fraudulent activities and the responsibilities of users when conducting business through our platform.

01

Purpose

Texspares.com ("TSC") is committed to maintaining a safe and trustworthy B2B marketplace for buyers and suppliers in the textile machinery industry.

This Anti-Fraud Policy outlines the measures we take to reduce fraudulent activities and the responsibilities of users when conducting business through our platform.

02

Our Role

TSC operates solely as an online marketplace connecting buyers and suppliers.

TSC does not:

Participate in negotiations between buyers and suppliers.
Process payments.
Act as an agent, broker, distributor, or representative of any user.
Guarantee the credibility, financial condition, product quality, or performance of any user.

Users are responsible for conducting their own due diligence before entering into any transaction.

03

Supplier Verification

To improve marketplace quality, TSC may verify:

GST Registration Certificates
Company details
Business contact information
Address details
Other supporting business documents

Verification only confirms that such documents were reviewed based on the information available at the time.

Verification does not guarantee:

Product quality
Delivery performance
Financial stability
Creditworthiness
Business ethics
Future conduct of the supplier
04

Fraudulent Activities Prohibited

Users shall not:

Submit false company information.
Use fake GST numbers or business registrations.
Misrepresent products, services, or capabilities.
Post misleading advertisements.
Impersonate another individual or company.
Use stolen identities or forged documents.
Engage in payment scams.
Distribute malware, spam, or phishing content.
Attempt to deceive other users.
Any such activity may result in immediate suspension or termination of the account.
05

Buyer Due Diligence

Before placing orders or making payments, buyers are advised to:

Verify company registration details.
Verify GST information.
Request product samples where applicable.
Obtain formal quotations and purchase orders.
Confirm business addresses and contact details.
Check references and customer feedback.
Use secure banking channels for payments.

TSC strongly recommends that buyers do not rely solely on information displayed on the website.

06

Supplier Responsibilities

Suppliers must:

Provide accurate company information.
Maintain current business and contact details.
Promptly update changes to GST registration and address information.
Supply products in accordance with descriptions provided.

Providing false information may lead to account suspension and removal from the platform.

07

Reporting Fraud

Users who suspect fraudulent activity should immediately report it to: support@texspares.com

Please provide:

Company name involved
Contact details
Description of incident
Supporting documents or evidence

TSC may investigate reports at its discretion.

08

Actions We May Take

Where fraudulent activity is suspected, TSC may:

Remove listings
Suspend accounts
Permanently terminate accounts
Request additional verification documents
Cooperate with law enforcement authorities
Restrict access to platform services

Actions may be taken without prior notice

Where fraud is suspected, TSC reserves the right to act swiftly to protect the marketplace and its users.
09

Limitation of Liability

TSC cannot and does not guarantee that all users are free from fraudulent intent.

Users acknowledge that all commercial transactions are undertaken at their own risk.

TSC shall not be liable for:

Financial losses
Non-delivery of goods
Payment disputes
Product quality disputes
Misrepresentations made by users
Fraudulent acts committed by third parties
10

Cooperation with Authorities

TSC reserves the right to disclose information to government agencies, law enforcement authorities, courts, or regulatory bodies where required by law or where fraud is suspected.

11

Policy Updates

TSC may amend this Anti-Fraud Policy at any time. Updated versions will be published on the Website and become effective upon publication.

Suspect fraudulent activity?

Report it immediately — Email: support@texspares.com

Report Now