Coimbatore, TN  
Trust & Safety

Buying Safety Tips

TexSpares connects you directly with suppliers — there's no middleman handling the deal. A few habits keep every purchase safe.

Six habits of a safe buyer

None of these take more than a minute, and together they cover most of what can go wrong.

Prefer verified suppliers

Look for the green "Verified" badge — it means their business documents were checked.

Ask for real photos

Request current photos of the exact part or unit, not catalogue images.

Get a written quotation

Price, delivery time, and terms in writing before you agree to anything.

Be wary of full advance payment

Especially with a new, unverified supplier you haven't spoken to before.

Keep it in the platform

Messaging through TexSpares keeps a record of what was discussed and agreed.

Report anything that feels off

Use "Report a Problem" on any listing or profile — reports are reviewed within 24 hours.

A quick checklist for any purchase

1
Confirm the exact partPart number, brand, and model match what you actually need.
2
Check the supplier's profileVerified badge, GST status, and how many listings they have.
3
Agree on delivery termsTimeline, shipping cost, and who's responsible for damage in transit.
4
Get it in writingA quotation or message thread you can refer back to later.

Common red flags

None of these automatically mean fraud — but they're worth slowing down for.

Demanding full payment upfront

Especially before any real conversation, from an account with no verification or listing history.

Pressure to decide immediately

Genuine suppliers rarely need you to commit within minutes.

Pushing you off the platform fast

Wanting to move to personal channels before any details are confirmed here.

No real photos, ever

Only stock or catalogue images, even after you ask directly for the actual item.

Seen something that doesn't feel right?

Report it directly from the listing, requirement, or supplier profile — our team reviews every report within 24 hours.

Report a Problem