01
Account & Verification
Your verified badge is the first thing buyers check. Keep this information accurate and current.
Use your real business identityCompany name, GST number, and address must match your actual registered business.
One account per businessDon't create multiple accounts for the same company.
Keep documents currentIf your GST status or business details change, update your profile immediately.
A good listing gets more genuine enquiries. A misleading one gets reported.
Photograph the actual itemNever use manufacturer catalogue images or stock photos for used or refurbished parts.
Fill in every field you canMachine brand, model, and part number help buyers find you in search and filters.
Don't list what you don't haveListing out-of-stock or unavailable items to gauge demand is not allowed.
Photo tipsGood lighting, plain background, show any wear or damage honestly.
Description tipsState condition (new/used/refurbished) clearly in the title or description.
03
Pricing & Communication
TexSpares doesn't process payments — deals happen directly between you and the buyer. Keep it transparent.
Quote honestlyDon't quote a low price to win the enquiry, then raise it after contact.
Reply within 24 hoursBuyers move to the next supplier fast — quick replies win more business.
Avoid demanding advance payment upfrontEspecially before any conversation or trust has been established with a new buyer.
These result in listing removal, and repeated violations lead to account suspension.
No counterfeit or stolen partsOnly list genuine, compatible, or legitimately sourced components.
No contact scrapingDon't use the platform just to collect buyer phone numbers for unrelated marketing.
No abusive behaviourHarassment, threats, or abusive language toward buyers or other suppliers isn't tolerated.
05
Fulfillment Expectations
What happens after a buyer agrees to purchase is between you and them — but these expectations protect everyone's reputation.
Ship what was agreedSame part, same condition as discussed and shown in your listing photos.
Update your listing after it's soldMark items as unavailable or deactivate the listing so buyers don't keep enquiring.
06
Reporting & Enforcement
Every listing and profile has a "Report a Problem" option. Here's what happens when something gets flagged.
Reports are reviewed within 24 hours
First violation: listing removed with a warning. Repeated or serious violations (counterfeit goods, fraud, abuse) result in account suspension without prior notice.
Questions about these guidelines?
Our support team is happy to clarify anything before you list.
Contact Support
